Talk Directly to a Care Advisor


5 Key Gaps Filled by Professional Geriatric Care Managers

Professional Geriatric Care Managers (PGCM) reduce avoidable hospital readmissions by filling gaps in the system with proper planning for care transitions and improved communication. 

Nearly one in five Medicare beneficiaries discharged from the hospital are readmitted within 30 days, and about one-third within 90 days. Up to 76% of these readmissions may be preventable (MedPAC, 2007).  Reducing these readmissions is better for the patient, the hospital and the American financial picture. 

5 Key Gaps Filled by Professional Geriatric Care Managers:

Keeping a Patient-Centered Perspective of the Team – Healthcare providers are overwhelmed with responsibilities having little to do with the patient.  Preventing lawsuits and understanding insurance coverage may take precedence over the wishes and needs of the patient.  A PGCM who has known and worked with the patient over time and in multiple settings can help keep the team focused on the individual’s needs and encourage outside-the-box problem solving.

Information Transfer– Because the PGCM is the only professional who follows the patient from home to the hospital, and everywhere in between, they are uniquely able to ensure information is available along the way.

Deciphering The Medical Maze – Most PGCMs have years of experience in the medical field and previously worked for a hospital or facility, so they speak the language and understand the rules.

Medication Management – According to, 30% of patients have at least one medication discrepancy at discharge from the hospital.  1 in 5 patients discharged from the hospital experience an adverse event within three weeks of discharge; 60% were medication related and could have been avoided. PGCMs reconcile medications at each care transition and, when discharging from the hospital, go so far as to fill new prescriptions, setup a medication system in the home and monitor the system to be sure the client is successful.   

Follow-up Care – PGCMs help their clients follow discharge instructions, attend follow-up appointments, and communicate any problems back to the provider.

To find a PGCM near you, go to the non-profit National Association of Professional Geriatric Care Managers at

Editor’s Note: Article submitted by Gretchen Napier Geagan, MSHA, CMC, owner of Life-Links Geriatric Care Management. 615-595-8929 or


Related Articles

13 Critical Tips When Caring for an Elderly Family Member

Caring for an elderly loved one is not easy and can even lead to caregiver burnout! The...

Read Full Article

Is CBD Safer Than Prescription Drugs for Seniors?

Senior citizens may perhaps be the age demographic most prone to prescription drug...

Read Full Article

Home Security Mistakes That Senior Citizens Should Avoid

Many senior citizens might not even know they are at risk when it comes to their home...

Read Full Article

5 Things that Senior Citizens Should Get Tested For

Because our bodies (and the systems that make up our bodies) aren’t quite as spry and...

Read Full Article

Maintaining Optimal Dental Health for Senior Citizens

Below are some of the best tips we have gathered to help you understand the different ways...

Read Full Article

Legal Battles that Caregivers of Seniors Should be Ready For

In this article, we discuss some of the possible legal battles that a caregiver might face...

Read Full Article

Shower and Bathing Tips for Family Caregivers

If a spouse or aging parent you care for has severe mobility limitations or a chronic...

Read Full Article

Caregiver Checklist for Doctor’s Appointment

Is taking a senior loved one to the doctor one of your hallmark caregiver duties? There...

Read Full Article

How Senior Citizens Can Avoid a Computer Virus SCAM!

Computers are a wonderful resource and tool for senior citizens but sometimes this...

Read Full Article

The Best and Worst Resistance Training Exercises for Seniors

Resistance training provides a number of benefits for seniors, but there are...

Read Full Article


Sign up for our FREE monthly newsletter to receive the most up-to-date information on caring for your elderly parent or loved one

Order your printed copy of Senior Directory today!

Still enjoy flipping through the pages of a printed copy? So do we! Click on the button below to start receiving Senior Directory right at your doorstep!

Order Your Copy

I prefer the digital copy, please.

Speak to one of our advisors 1-800-955-8510