5 reasons to choose FirstLight®

• Complete access – Families use our secure, web-based ClientFirst access tool to monitor their loved ones’ schedule and communicate with caregivers on a daily basis.
• 24/7 Peace of mind – This comes from working with trusted, caring professionals who are fully committed to providing only the best for you and your family. From exceptional care and our 7-Touch Points process to personal emergency response devices and our telephony tracking, we take care of everything so you don’t have to.
• Matching caregivers and clients – We use a unique client to caregiver matching tool to find the right caregiver for you or your loved one. This identifies matches based on interests and needs.
• “Good” isn’t good enough – We gather feedback from our clients and their families on a monthly basis through a leading national third party evaluation company. Through our ongoing commitment to ask and listen, we learn where we are successful and where we need to improve.
• We’ll make it right – We regularly check in to ensure the safety and quality standards that FirstLight expects are being met. If you or your loved one is unhappy with our services for any reason, we are committed to resolving that issue in a timely, thorough and caring manner.