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Dial-A-Ride - East Valley

45 N Sunway Dr
Gilbert , AZ 85233

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Dial-A-Ride - Glendale

6210 W Myrtle Ave
Glendale , AZ 85301

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Shari Morse | 5/7/2016


Phoenix Dial a Ride is a wonderful program. I wouldn't be able to get to appointments, etc., without it. The drivers are always courteous and helpful. I have had several times when I had one to wait more than an hour to be picked up. Once the doctor's office closed and it was rainy and cold, I had no umbrella. I called to ask when the bus would arrive and complained that I had been waiting for almost 2 hours. The person I talked to said, "Well, that's public transportation for you." I'm disabled and am in poor health. Fortunately I wasn't ill that day. Other times I have been ill and had to wait an hour. That's a big problem for me. I wish they could do something about it.

3.0 stars - based on 1 reviews

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